Before contacting us
- For card or bank payment issues, include the payment reference and amount.
- For cryptocurrency payment issues, include the network and transaction hash.
- For order issues, include your Social Booster order ID.
- Never send your password, card PIN, CVV or one-time password.
Support hours and response
Send one clear message with the relevant reference number. Support aims to respond within 24 hours through your dashboard ticket, our official support email or the official WhatsApp number shown on this page.